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Laprida 1293, Buenos Aires, 4821-3676  (Delivery 4823-2849)

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Frequently Asked Questions

About the Food at Tandoor

bulletWhat style of Indian food do you offer? I've heard that there are many different types of Indian cuisine.
bulletWill the food be too spicy for me (or will it be spicy enough)?
bulletHave the dishes been adjusted for the Argentine palate? I will be dining with some Argentine friends who have very conservative tastes when it comes to food--what do you recommend?
bulletWhy isn't rice or bread included with all the dishes?
bulletDo you do "Fusion Food"? Are you part of the "Slow Food" movement?
bulletYour menu seems to be on the small side in terms of the number of selections? And it's missing my favourite dish! Are you going to add more dishes (especially my favourite one)?
bulletI am allergic to certain ingredients. What ingredients do you use and how can I be sure about what a dish has and doesn't have?
bulletWhy is the Tandoori chicken not red as I am used to? And the rice does not have the orange and pink grains that I've seen at Indian restaurants?

About Tandoor Restaurant

bulletDo you offer delivery or take-out? What about catering or lunch?
bulletWhy do you take reservations only until 9 pm? And what happens after that? How long do I have to wait?
bulletCan I buy a Gift Certificate for Tandoor to give as a gift to someone? Are there any restrictions on its use?
bulletYour decor is nice and subtle. But quite frankly it doesn't look very "Indian." Why don't you have more typically Indian articles in the restaurant for decoration?
bulletWhat do I do if I am not satisfied with the food or service I receive?

About Indian Food and Culture in General

bulletWhat does Tandoor mean? What is the difference between Tandoor and Tandoori?
bulletIs it true than Indians don't eat beef? Or is all Indian food in fact vegetarian?
bulletWhat is Curry? And is it the same as Curry Powder?
bulletIn Spanish, should Indian food be called Comida India or Comida Hindú?


And the Answers

What style of Indian food do you offer? I've heard that there are many different types of Indian cuisine.

Most Indian restaurants offer food from only one region of India--the Northwest or Punjab region. While this food is delicious (and we have a few dishes from this region as well), it is hardly representative of the tremendous variety of cuisines that are to be found in India. It is fair to say that the variation of styles of cuisine in India is unmatched in any other country in the world. While it is impossible for any one restaurant to have examples of all of these cuisines (that would entail having thousands of dishes on the menu!), we believe we are unique in offering dishes from all over India, including several family dishes that cannot be found in any Indian restaurant in the world.

We are fortunate in having a chef who comes from Bengal (the Eastern part of India), and has worked in Mysore (in the South of India), but specializes in Tandoori cuisine (from the North of India). In addition, the owners of the restaurants are both good cooks in their own right, and hail from Bombay (Western and coastal food) and Bangalore (a different area of Southern India) and they have also influenced the menu with their family dishes as well. Hence, Tandoor has more expertise in the cooking of different regions of India than almost any Indian restaurant, even in India!

Will the food be too spicy for me (or will it be spicy enough)?

It is a commonly held but incorrect belief that all Indian food is spicy. Yes, by and large we do use many more spices in our cooking, including "hot" ones, than that of most other cuisines. However, the level of spiciness or hotness in a dish depends very much on the style of the dish, the region from which the dish comes, and the other ingredients in the dish. For example, a creamy korma dish that has a blend of minced nuts, raisins, cardamom, fennel, etc., is a very delicately and subtly flavoured dish that is not spicy at all, and in fact would be ruined by the addition of hot chili. On the other hand, there are some curry dishes that in India would be made quite spicy with lots of hot chili peppers.

Having said that, we do have a dilemma that in Argentina, most Argentines do not want their dishes very spicy at all, while Indians who live here as well as other foreigners who are used to spicy food, and in fact miss it in Argentina, would come to an Indian restaurant specifically looking for spicy food. Most Indian restaurants in the West "solve" this problem by preparing all the food bland, and then giving you the option of "spicing it up" from "1 star" (mildly hot) to "5 stars" (super-hot). This is nothing short of sacrilegious. Indian food was never meant to be cooked this way and we at Tandoor will never cook it this way. The particular blend of spices used in each dish that give that dish its flavour are meant to be cooked with the dish, sometimes for several hours. It cannot be added later without spoiling the dish by giving it a "raw spice" taste.

So what is our secret at Tandoor? We offer a range of dishes of different styles, all authentically Indian (though some are lesser known), some of which are not normally made spicy even in India, and others that are. The spicy ones we don't make extremely spicy, to make them accessible to a larger number of people. These are well-marked on our menus, but you can always ask the waiter if you have a doubt. If you want a spicy dish made non-spicy, we cannot do it, since the spices have been cooked with the dish as they are supposed to be (but we have a wide selection of non-spicy or very mildly spiced dishes). If you want a non-spicy dish made spicy, or a spicy dish made even spicier, we can do it up to a point (perhaps one "level"). Beyond that, it would compromise the dish too much, especially for certain subtly-flavoured non-spicy dishes that were never meant to be spicy. But, upon request, we will be happy to provide chili fanatics with raw chili peppers (as many people do in India) or a hot sauce on the side for them to experiment with!

If all this sounds too complicated, well, perhaps it is a little. But our staff has been trained to handle your concerns and preferences about the spiciness of the food, so please do convey your needs and preferences to them, and they will look after you! And if a dish ends up being a little spicier than you would like, ask for some raita, which is a yoghurt-based condiment that is very cooling and neutralizes the spicy feeling, or have it with more basmati rice, which is a delicious way to dilute the spiciness.

Have the dishes been adjusted for the Argentine palate? I will be dining with some Argentine friends who have very conservative tastes when it comes to food--what do you recommend?

Well, most people who come to us and who have never had Indian food before, whether or not they be Argentine, come looking for a culinary adventure. And without exception, they have loved the food. Some have even surprised themselves by trying out a spicier dish than they thought they were used to and enjoying the sensation! But the answer to the question is that no, aside from the consideration we have given to having authentically non-spicy or less spicy dishes available (see the previous question), the dishes are completely authentic and have not been adapted. (Our chef is from India, and we have brought him here recently just for the restaurant, and we doubt he would know how to "Argentinize" a dish anyway!)

So if your party includes someone who is "willing to come along" but really all he wants to eat is a Milanesa con papas fritas, we may not be able to cook him a milanesa, but we'll happily take on the challenge of being his first introduction to Indian food. And if there is a very young child, for example, who just can't or won't eat anything with unfamiliar flavours (we understand how that goes ...), we can make a plain chicken kebab in the Tandoor for him, or otherwise improvise something simple. It may not be very Indian, but in cases like that we'll try out best to accommodate. So do consult your waiter if you have special needs in your group.

Why isn't rice or bread included with all the dishes?

This is a frequent question that we get, since on one hand, at many restaurants it is common to get a basket of bread rolls (usually from a nearby bakery) and, on the other hand, many Indian restaurants around the world have "dinner plates" that include a portion of rice.

There are two parts to the answer to this question: one is a commercial part and the other more important part is the artistic part. They are not entirely separable but we'll do our best to explain the reasons (this may be more detail than you wanted, but it's the only way to give a complete explanation).

First of all, we use only basmati rice imported from India (and we do not "dilute" it with other cheaper long-grain as unfortunately is done in some Indian restaurants). It is the most famous rice in the world and has a natural fragrance, delicious taste, and wonderful long grains. It is emblematic of India and it's the only rice we use because it is so wonderful (the "artistic" part). In Argentina, this rice costs ten times as much as the common rice sold everywhere. The reason is that basmati rice is sold in an international market and commands international prices, to which import costs (transportation, inspections and duties) must be added.

Now, our menu includes dishes from many different regions of India. Rice is eaten all over India, but in some regions, some of the dishes, depending on their consistency, flavours, ingredients, traditions, etc., are more commonly eaten with naan (a bread baked in the Tandoor) or paratha (a flat bread cooked on a griddle) or apam (a rice crepe), etc. In our menu, we list the bread or rice that best accompanies the dish in our opinion, but the customer is free to choose what he likes. So it doesn't makes sense to include basmati rice, an expensive item, with all dishes (thus raising the price of all dishes) when it is not necessarily the best option for that dish.

As for the other Indian breads that we have, while it doesn't have the same cost issue as does the basmati rice, unlike breads served at most restaurants, Indian breads need to be served not just hot but freshly made. All restaurants don't do this, but the difference in taste is so dramatic, that this is the only way we serve our breads (to order, and freshly made ... there's that perfectionist "artistic part" speaking again). So it's a labour-intensive process, dependent on the dish and the preference of the customer, and we don't want to pre-package the combinations inappropriately. We do serve some complimentary naan with an Indian chutney (a semi-liquid condiment) as a "palate-teaser" at the start of the meal, and a naan is included with the Tandoori appetizers, but we recommend that you order fresh (and hot) naan or basmati rice, etc., with your main courses.

Do you do "Fusion Food"? Are you part of the "Slow Food" movement?

Indian food is Fusion Food. It is the fusion of over 4000 years of culinary traditions, invasions, conquests, immigrations and emigrations. In addition, although India is one country now, it used to be a conglomeration of many states and city-states, each with its own language and culinary traditions. The Indian food of today is indeed partially a fusion of all these cuisines, most of which retain their distinctive identities in the dishes of the regions. In terms of the trend in recent years, however, of combining foods from different parts of the world (e.g., Indian and French for example), no, we do not do "fusion food," as there is no need to. There is so much unexplored territory within the realm of Indian food that even people from India are unfamiliar with specialty dishes from other parts of India.

The only non-traditional fusion that we do, quite successfully too we believe, is the fusion of the best in Indian food with the best of Argentine wines!

As far as the Slow Food movement: While we don't call ourselves a "Slow Food" restaurant, in spirit we are all for it. "Slow Food" is the antithesis of "Fast Food." It explores the joy of creating something slowly and the rewards of patience in its creation. Are we "Slow Food?" A naan made in our Tandoor cooks completely in just 30 seconds. A biryani takes perhaps 4 hours to cook. All of our desserts are made with mawa, which is a reduction of milk cooked for about 6 hours on a stove. Gulab Jamun, another dessert, we let marinate in its syrup for at least 24 hours and preferably 48 hours before we serve it. Are we "Slow Food?" We never thought about it that way ... but we take the time to create each dish that that dish needs to be done right.

Your menu seems to be on the small side in terms of the number of selections? And it's missing my favourite dish! Are you going to add more dishes (especially my favourite one)?

There are again two parts to the answer to this question. We are currently (November 2007) still on our inaugural menu from June 2007, when we opened. This menu was indeed a little on the small side as we wanted to make sure as we opened for the first time that we were doing a few things very well, and not over-extending ourselves to the point that quality suffered on any of our dishes. Indeed we are well past that point now, and our Spring/Summer menu for 2007 will have additional items. In particular, we will add a soup or two, some appetizers in addition to the Tandoori appetizers we currently have (e.g., the much-requested samosas). In addition, we will add a few additional main courses, and one or two desserts more as well. In keeping with our mission of bringing variety and the "undiscovered" part of Indian cuisine out of the homes and available to the public, these will again include dishes that you may never have seen in an Indian restaurant!

The second part of the answer is that we are never going to be a "Chinese-menu" type of Indian restaurant, as many indeed are, that have a large menu of 100 or 200 or more different items, including anything that anyone has ever asked for. It is really impossible for an Indian restaurant to do this and maintain any kind of integrity with the food the way it is supposed to be cooked. The only way for a restaurant to do this, and indeed the large majority of Indian restaurants in the world do this (and no Indian family ever does this at home!) is to keep pre-cooked ingredients ready and mix them with the spices and herbs for the last 10 minutes before serving.

This is not the way Indian food is meant to be prepared. The essence of almost every Indian dish is created by the marinating of the meats and/or vegetables in the curry and the herbs and spices from anywhere for a few hours to a day or more. Some spices must be cooked at a high temperature, others at a medium temperature and a few are in fact added late in the cooking to keep them from overcooking. Even the tandoori dishes that take only 10 minutes to cook in the high-temperature Tandoor have been marinating for several hours or a day beforehand. There is an art to this and it makes a difference in the flavours of the food. If this is not done, the dishes have a harsh "raw-spice" taste to them, or have a generic "everything-tastes-the-same" feel.

So just like boutique or fine-cuisine restaurants of any style anywhere in the world, we try to offer a small but well-selected and very carefully and often elaborately prepared set of dishes on our menu. This may not be what you are used to at Indian restaurants, but we promise that you will taste the difference in the food.

In addition, we also do plan to change the menu seasonally, to use seasonal ingredients and have dishes appropriate to the season, as well as to provide diversity and new dishes for our clients. To that end, we continue to search out more "secret family dishes" from India, dishes that you won't find in other Indian restaurants, and add them to our menu as we discover them. This also means that, regrettably, some dishes will occasionally need to be removed from the menu to make room for a new discovery. But change is good, the removal won't be permanent, and our menu will always be authentic from the cultural and culinary standpoint.

I am allergic to certain ingredients. What ingredients do you use and how can I be sure about what a dish has and doesn't have?

If you have specific allergies, please mention that to our waiters and they will in turn consult the kitchen. Here are some categories of foods that frequently come up in questions about allergies, but in general it is better to ask, since the menu description might not necessarily list every ingredient in the dish. Please do not take this as a comprehensive or complete guide, as menus and preparations do change. If in doubt, please have the staff consult the kitchen!

Nuts: Some of our dishes, including some desserts, use cashew nuts, almonds and pistachios. We do not currently use peanuts, although it is an ingredient in certain Indian dishes that we may add to the menu in the future.

Dairy products: All of our desserts use milk or milk products in some form. In addition, some dishes use paneer (a form of cheese), yoghurt or cream, and this is generally identified in the menu. In a few cases, cream is not used in the dish, but a small swirl of cream is used to decorate a dish that otherwise has no dairy product but this can easily be eliminated upon request.

Gluten: Just one or two dishes use flour, in very small quantities (the main course Ku Ku Pak and the dessert Gulab Jamun).

Artificial flavourings and colours: We do not use artifical flavours at all, and food colouring is used only in the decoration on the outside of the plate of some desserts (but not in or on the dessert itself, and is not intended to be consumed).

If there is any category of allergy or food restriction that you think should be added to this FAQ, please do contact us.

Why is the Tandoori Chicken not red as I am used to? And the rice does not have the orange and pink grains that I've seen at Indian restaurants?

Tandoori Chicken and Chicken Tikka are traditionally made with chillies from Kashmir, which are bright red but not too hot. These chillies are not available outside of Kashmir (even in India they are hard to find outside the region of Kashmir), so many restaurants use other types of chillies that have almost the same flavour, and make up the colour by adding food colouring. We too use other chillies with the same flavour, but we do not believe in using artificial food colouring, so our chicken does not have the artificial bright red colour you may be used to.

The same goes for the rice. You will see only a small amount of orange in our rice, which comes from the natural saffron that we use. The red, orange and pink grains of rice you may have seen in some Indian restaurants, while they may look pretty, again generally come from artificial colours. (There is a rice dish that is naturally yellow that comes from adding turmeric to the rice, and if the rice is entirely yellow or pale orange, it's probably turmeric rice.)

Do you offer delivery or take-out? What about catering or lunch?

We will be starting delivery and take-out soon. Please add your name to our mailing list to be informed when we start delivery (we will offer take-out also at the same time).

We are not currently open to the public for lunch, but if you have a large group (20 or more) and wish to do a special lunch, please contact us and we will be happy to arrange something special for you.

As far as catering, for now, we are focusing on the more individualized fine-dining experience in our dining room, as opposed to the mass production implied by large catering orders, but please contact us to discuss your catering needs, and we may be able to accommodate smaller orders (events of up to 100 persons).

Why do you take reservations only until 9 pm? And what happens after that? How long do I have to wait?

Owing to the popularity of the restaurant, we are frequently full, especially later in the evenings and on weekends. Because of our small size (just 48 seats), however, we don't have a constant turnover of tables every 10 minutes as a larger restaurant may have. Hence, when we used to take reservations at any time and on any day, we often had a situation where there were numerous people waiting for a table while there were 3 or 4 reserved tables lying empty for over half an hour, waiting for the parties who had reserved them to arrive! This was frustrating both for our clients and for us and so we decided to have seating on a first-come first-served basis after 9 pm, and indeed this drastically reduced the average waiting times on busy nights.

However, we recognize that some people don't like to wait or like to plan in advance so, unlike other restaurants that have a "no-reservations" policy, we do accept reservations for the first hour (from 8 pm to 9 pm, including on weekends).

In general, there is little or no wait on weekdays (Monday through Thursday) nor early on weekends (before 9 pm, even if you didn't make a reservations). You may always call the restaurant at 4821-3676 before coming if you would like to check how busy we are on a particular night.

Can I buy a Gift Certificate for Tandoor to give as a gift to someone? Are there any restrictions on its use?

Yes, you can and you can choose the denomination of the certificate! A gift certificate bought with cash can be treated like cash, so there is no restriction on its use. (For accounting purposes, we need to have an expiration date on all certificates, but it will be for at least one year.)

Your decor is nice and subtle. But quite frankly it doesn't look very "Indian." Why don't you have more typically Indian articles in the restaurant for decoration?

Actually, we have numerous items from Indian in our decor, but we have intentionally kept the effect subtle and understated. It is, unfortunately, a common experience to find Indian restaurants laden with elephant statues, statues of goddesses, cheap brass trinkets, and what-not. We've chosen, instead, to use more subtle touches, such as contemporary copper silverware, hand-hammered copper bowls for serving rice and certain other dishes, hand-embroidered silk and raw-silk fabrics tastefully placed around the dining room, and other subtle touches. All of these have been selected by our families in India specifically for the restaurant and are not mass-produced decorations. We also have pleasant but unobtrusive classical Indian music of sitar and tabla playing in the background. We believe that this creates a more pleasant dining ambience, and matches the subtleties and nuances of our cuisine!

What do I do if I am not satisfied with the food or service I receive?

This, fortunately, is not a Frequently Asked Question! Almost everyone raves about the experience they have at Tandoor, as much in the food as in the service. However, we are always striving to improve in every little way that we can, so we do want to know about anything that was not perfect or any suggestions that you may have. If you are dining with us and something about the food is not right (perhaps it was not hot enough, or perhaps spicier than you expected) and the waiter cannot address your concern, please don't hesitate to ask for the manager (who will in fact be one of the two owners) and we will try our best to make it right for you. The same goes for the service or anything about the ambience that isn't quite right (perhaps the air-conditioner is too cool, or the music is a little loud). And do let us know as soon as you can, so we can fix it as soon as possible!

If, for some reason, you would rather not bring it up at the time, we would still like to hear from you, either via the survey you receive at the end of the meal, or via email on our contact page.

What does Tandoor mean? What is the difference between Tandoor and Tandoori?

Tandoor is the name of the traditional clay oven of Northwest India. The original of the Tandoor is from the Middle East (Persia, Arabia, Afghanistan) but is now unique to the cuisine of the Indian sub-continent. Most of our appetizers are cooked in the Tandoor (which we imported from India). The Tandoor is heated by coal (gas Tandoors are also available but we use the traditional coal Tandoor as it gives a better flavour to the food) and temperatues reach up to 500 degrees Centigrade (900 degrees Fahrenheit). This high temperature allows the meat to cook rapidly without drying or giving up its "juices"; hence the kebabs from the Tandoor are very moist, tender and delicious! In addition, the smoke from the meat juices dripping onto the hot coals and rising back up permeate the meat with a very special smoky flavour characteristic of food cooked in the Tandoor.

Tandoori is simply the adjective form of Tandoor and means "cooked in a Tandoor," although in some places that don't have a real Tandoor (we, of course, do), it may mean just "in the style of Tandoor." The Pollo Tanduri [sic] that one sees in Argentina is an invented name and bears no resemblance to the real Tandoori Chicken (the usual Argentine version is just a dish of chicken in a cream sauce to which commercial curry powder has been added--see the FAQ article on Curry and Curry Powder below).

Is it true than Indians don't eat beef? Or is all Indian food in fact vegetarian?

India has about 82% Hindus (who practise the religion of Hinduism), about 12% Muslims (who practise Islam), 3% Christians  (most Indian Christians are Catholics), and the remaining 3% practise Buddhism, Zoroastrianism, Judaism, Jainism and others. About half of Hindus are vegetarians entirely and don't eat fish or meat of any kind. The remaining half traditionally don't eat beef at all. Muslims are generally not vegetarians, but don't eat pork or ham. They would and do eat beef but since the Muslim food tradition comes from Persia and the Middle East, that don't have large pastures for raising cows, the Muslims generally eat lamb or goat meat much more than they do beef. In addition, of course, lamb is eaten by the non-vegetarian Hindus as well. In summary, about 55% of Indians (about 600 million people!) do eat meat, of which 180 million would eat beef as well (but usually prefer lamb).

As a result, beef is not found very much in Indian food in India. Restaurants outside India do use beef, as it is usually cheaper than lamb in most countries, and is in fact a reasonable substitute. Even though Argentina has excellent world-famous beef, we have chosen to stay with the Indian tradition and offer lamb on our menu in the dishes that are made with red meat. And, after all, Argentine lamb from Patagonia is also world-renowned!

What is Curry? And is it the same as Curry Powder?

There are two great misconceptions about Indian food that seem to be universally and unshakably held in the Western Hemisphere: The first is that Indian food is synonymous with Curry and the second is that Curry is a spice or a spice blend. We would like to dispel both these myths completely. But first we have to understand the original of the name Curry.

The current meaning of Curry, in its most general definition, is "sauce," but in particular a sauce made with Indian flavours. This covers an extremely wide range of flavours and preparations, just as the word sauce in English covers hundreds of different preparations that bear no resemblance to each other. So the word Curry by itself tells very little about the flavours that one might expect to encounter. Hence, Chicken Curry only tells you to expect a dish with chicken in a sauce (as opposed to a dry chicken dish). It does not say too much about the flavours you would expect, other than that they will be from some part of India. A Curry from the South of India would use coconut, mustard seeds, fenugreek and other ingredients. A curry from Kashmir in the far north might use yoghurt, cumin, almonds, pistachios and cream.

Curry is not, as most people in the West believe, a blend of spices. Curry powder is often used to describe a premixed blend of spices that you can find in supermarkets, that no self-respecting Indian cook or chef or housewife would ever use. This Curry Powder is a generic premixed blend of several spices, including cumin, coriander, turmeric, garlic powder, and perhaps half a dozen other spices (and generally a greater proportion of the cheaper spices). There is no Indian dish that ever uses all these spices and certainly not in the same proportions, but if you use curry powder you are stuck with the same generic taste for everything you ever make with it! So if you have a jar of curry powder in your pantry, do yourself a favour and throw it away, and instead buy some cumin, coriander, turmeric (use sparingly) and a few other spices, and use a recipe that specifies the individual spices and not one that says "curry powder."

So now you know: Curry is a term that roughly means sauce, but is mistakenly used to mean Curry Powder. And Curry Powder itself is a largely British invention that originated as one particular blend of spices that was used in one particular curry (out of hundreds), and has subsequently been "expanded" to include a larger and larger number, to create what is ultimately a disharmonious blend of spices.

Should Indian food be called Comida India or Comida Hindú in Spanish?

In Argentina, the word Hindú is used to refer to people from India, and hence also used as an adjective to refer to food, dress, etc., from India or of the people of India. This is technically not correct, although it is common usage here, since Hindú is really someone who practises the religion of Hinduism, which is indeed the majority of the population, but cannot be used to refer to all the people of India, nor is it any longer an adjective used to refer to the entire country.

So the correct term term for the food of Indian is Comida or Cocina India. Since in Argentina this may be confused with, perhaps, food of or influenced by the native Americans, we avoid this ambiguity by calling our cuisine Cocina de la India, which is unambiguous.